Krikiy's Terms and Conditions —
Must Read Before Use

1 Introduction & Eligibility

Krikiy is an international online gaming platform operated specifically for users in Bangladesh. These Terms & Conditions ("Terms") constitute a legal agreement between Krikiy and all its users. These Terms apply to the krikiy.app website, mobile site, and all associated services.

By creating an account on Krikiy or using any of our services, you confirm the following:

• You are at least 18 years of age.
• You are voluntarily agreeing to these Terms & Conditions.
• Online gaming is legally permitted in your country or region.
• You are playing of your own free will, without pressure from anyone.
• The information you provide on this platform is true and accurate.

Krikiy reserves the right to modify, revise, or update these Terms & Conditions at any time. Continued use of the website after any changes have been made will be considered acceptance of the new terms.

2 Account Register

To play on Krikiy, you must create a valid account. Providing accurate and complete information at registration is mandatory. Accounts created with false or incorrect information may be closed at any time.

• One person, one account: Only one Krikiy account is permitted per person, household, or device.
• Personal Use: Accounts are for personal entertainment only. Using an account for commercial purposes or on behalf of a third party is prohibited.
• Password Protection: You are responsible for the security of your account. Never share your password with anyone.
• Information Updated: Please notify Krikiy Support immediately if any of your personal information changes.
• Account transfers are prohibited: Selling, renting, or transferring your account to anyone else is strictly prohibited.

3 Age Verification & Identity Confirmation

Krikiy is strictly committed to keeping minors away from gaming. We reserve the right to verify your age and identity at registration or at any time thereafter. The following documents may be requested for verification:

• National ID Card (NID)
• Passport Copy
• Driving License
• Mobile Banking Account Statement
• Copy of a utility bill (for address verification)

We reserve the right to hold withdrawals and restrict accounts until verification is complete. All documents you provide will be kept strictly confidential and used solely for verification purposes.

4 Deposit & Withdrawal Policy

Krikiy supports easy transactions via bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT). The following rules must be followed for all transactions:

• Minimum Deposit: BDT 200 (two hundred taka).
• Minimum Withdrawal: BDT 500 (five hundred taka).
• Your Account: All deposits and withdrawals must be made from a mobile banking account registered in your own name.
• Third Party Prohibited: Using another person's account to conduct transactions is strictly prohibited.
• Withdrawal processing time: Usually completed within 15 minutes to 24 hours.
• Verification Required: Additional verification may be required for large withdrawals.

5 Bonus & Promotion Terms

Krikiy regularly offers welcome bonuses, cashback, free spins, and other promotional offers. Each bonus has its own terms and conditions, which are detailed on the promotions page. The general rules for bonus use are as follows:

• Wagering requirements: The required wagering amount must be completed before withdrawing bonus funds (typically 20x to 30x).
• Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• One bonus, one use: Each bonus can be claimed only once per person.
• Bonus Abuse Prohibited: Attempting to abuse the bonus system may result in account termination.
• For Specific Games: Some bonuses are only valid for use on specific games.

Krikiy reserves the right to modify, suspend, or cancel any bonus or promotion. Full details about bonuses are always available Promotions Page Available.

6 Betting Rules

The following rules apply to all betting activities on Krikiy and must be strictly followed:

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled.
• Technical Error: If a bet is deemed invalid due to a technical issue, the stake for that bet will be refunded.
• Maximum Win: A maximum win limit may apply to individual games.
• Match Fixing Prohibited: Any form of match fixing or attempt to gain unfair advantage is strictly prohibited.
• Live Betting: Odds on live events may change at any time during betting.

7 Prohibited Activities

The following activities are strictly prohibited on the Krikiy platform. Violations may result in immediate account closure and legal action:

• Creating or operating multiple accounts.
• Registering an account with false or fabricated information.
• Using an account with the intent to abuse bonuses or promotions.
• Attempting to hack, manipulate, or cheat the platform's software.
• Using automated bots or software to play games.
• Attempting to gain unauthorized access to other users' accounts.
• Harassing or threatening any Krikiy employee.
• Money laundering or transactions involving illegal funds.
• Placing bets on behalf of or in the name of a third party.

8 Account Suspension & Closure Policy

Krikiy reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violating any provision of these Terms & Conditions.
• If the requested verification documents are not submitted within the specified timeframe.
• If evidence of fraudulent activity is found.
• If evidence of bonus abuse is found.
• For security or legal reasons.

If an account is closed, any legitimate balance will be returned. However, balances may be forfeited in cases of fraudulent activity. You may also voluntarily request account closure at any time — please contact support to do so.

9 Privacy & Data Protection

Krikiy takes the protection of your personal information extremely seriously. We keep your data secure using the latest SSL encryption technology. Our data collection and usage practices are described in detail on the Privacy Policy page Described.

In short, Krikiy uses your information for the following purposes:

• Account verification and identity confirmation.
• Payment processing and fraud prevention.
• Providing customer support and resolving issues.
• Complying with applicable laws and meeting regulatory requirements.
• Improving service quality and delivering a personalized experience.

Krikiy never sells your personal information to third parties. However, information may be shared when required by law or at the request of a regulatory authority.

10 Responsible Gaming Policy

Krikiy believes gaming should be a form of entertainment, not a source of addiction or financial hardship. That is why responsible gaming is our top priority. The following protective tools are available on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Loss Limit: Your session will automatically end if your losses exceed a set amount.
• Cooling-off period: Take a break from 1 day up to 6 weeks.
• Self-Exclusion: Temporarily or permanently deactivate your account for an extended break.

If you notice any signs of gaming addiction, please Responsible Gaming Page View and contact us for assistance.

11 Right to Modify Terms and Conditions

Krikiy reserves the right to change, amend, or update any part of these Terms & Conditions at any time. For significant changes, we will endeavor to notify users in advance via email or platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

12 Dispute Resolution

If a dispute arises between Krikiy and a user, we will first attempt to resolve it through direct discussion. If you have a complaint, please follow the process below:

• Step 1: Contact our support team via live chat. Most issues are resolved at this stage.
• Step 2: If your issue is not resolved via live chat, please send a detailed complaint by email. You will receive a response within 48 hours.
• Step 3: If the matter is not resolved at either stage, the dispute will be settled through independent third-party mediation.

In the event of a dispute, Krikiy's system logs and records will be treated as the authoritative source of information. Accounts may be temporarily restricted while a dispute is being resolved.