How your personal information is collected, where it is stored, and how it is kept secure — everything is explained here transparently.
We follow six core principles to keep every piece of your information secure on Krikiy.
All your transactions and personal information are protected with 256-bit SSL encryption. This security cannot be breached by hackers.
Your name, phone number, email, or any other information is never sold or rented to third parties. Not ever.
Your information is stored on internationally certified firewalls and secure servers. Unauthorized access is completely prevented.
Only authorized personnel may access your data when required for specific job functions. Full audit logs are maintained at all times.
You can request the deletion of your personal information at any time. We will process the request within the stipulated timeframe.
You are always informed in advance about why your information is being collected. Your data is never used for any purpose without your consent.
Important: By using Krikiy (krikiy.app), you confirm that you have read and agreed to this Privacy Policy. Your privacy is our highest priority.
We collect various types of information when you create an account and use our services on Krikiy. This information is used to provide you with the best gaming experience and to keep your account secure.
Personal Identity Information:
Financial Information:
Technical Information:
Krikiy collects your information through various methods. Each method is fully transparent and lawful.
| Source of Collection | Type of Information | Purpose |
|---|---|---|
| Registration Form | Name, email, phone | Account Creation |
| Payment Processing | Mobile Banking Number | Processing Transactions |
| KYC Verification | NID / Passport | Identity Verification |
| Browser / App | IP, Device, Cookies | Security & Analytics |
| Customer Support | Chat & Email Conversations | Troubleshooting |
Krikiy uses your information only for specific, legitimate purposes. We never violate your privacy for excessive or irrelevant reasons. The primary use cases are listed below:
You can opt out of promotional messages at any time. Contact our support team or use the unsubscribe option in any email.
Krikiy never sells or rents your personal information. However, limited data sharing may be necessary in certain circumstances:
All third-party partners are contractually bound to comply with our Privacy Policy and may not use this data for any other purpose.
Krikiy uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve site functionality. The cookies we use include:
You can disable cookies from your browser settings, though this may cause some site features to stop working. Disabling essential cookies may affect your login and payment processes.
How long your information is retained depends on its type and applicable legal requirements. Krikiy does not keep any data longer than necessary.
| Type of Information | Retention Period |
|---|---|
| Account Information | For the duration the account is active + 5 years |
| Transaction Records | 7 years as required by legal obligation |
| KYC Documents | 5 years after account closure |
| Technical Logs | 1 Year |
| Customer Support Records | 3 Years |
| Marketing Preferences | Until Consent is Withdrawn |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
Every Krikiy user has the following rights over their own data. We fully respect these rights.
To exercise any of these rights, please contact our support team. We will process your request within 30 days.
Please Note: Certain deletion requests may not be fulfilled due to legal obligations, such as transaction records.
Krikiy is strictly for users aged 18 and above. We never knowingly collect information from minors. If a minor creates an account, it will be closed immediately upon detection and all associated data will be deleted.
A note for parents: if your child has accidentally created an account on Krikiy, please contact our support team immediately. We will take prompt action.
The Krikiy platform may occasionally contain links to partner or payment provider websites. These external sites have their own privacy policies, and Krikiy is not responsible for them.
We recommend reading the privacy policy of any external site before visiting it. Krikiy can only guarantee your privacy within the krikiy.app domain.
Krikiy may update this Privacy Policy from time to time. For significant changes, you will be notified via email or platform notification. Always check the "Last Updated" date at the top of the page.
Continued use of the website after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
If you have any questions, concerns, or requests regarding our Privacy Policy, please don't hesitate to reach out. Our dedicated Privacy Team is always ready to help.
Email: [email protected]
We typically respond within 24–48 hours. For urgent matters, reach us directly via live chat — our support team is available 24/7.
Your information is completely safe with Krikiy. Register now and enjoy gaming on a platform you can trust.